Be DMC Terms & Conditions

Alright — here’s the full draft of the Be DMC Terms & Conditions in British English, unified for Be DMC, Be Mexico DMC and Be Peru DMC, adapted from the Bamba version but with clearer language and Be DMC’s positioning.

Terms & Conditions

Effective as of September 2025

These Terms & Conditions (“Terms”) set out the agreement between you (the “Traveller”, “Client”, or “You”) and Be DMC (“We”, “Us”, “Our”), which includes Be Mexico DMC and Be Peru DMC. Be DMC operates under Bamba Travel Inc., registered at:

Bamba Travel Inc.
8 The Green, Ste A
Dover County, Delaware 19901
United States

By booking with Be DMC, you agree to be bound by these Terms, which detail the rights, responsibilities, and obligations of both parties. Please read them carefully.

1. Our Services

Be DMC specialises in bespoke travel itineraries and ground handling services across Latin America and beyond, delivered through Be Mexico DMC and Be Peru DMC. We work with carefully vetted local partners to provide safe, authentic, and responsible travel experiences.

2. Booking & Contract

  • A booking is confirmed once we issue a written confirmation (invoice, email, or system-generated document) and receive the required deposit.
  • The contract is between you and Be DMC (including Be Mexico DMC or Be Peru DMC where applicable).
  • The person making the booking must be at least 18 years of age and is responsible for ensuring all details are accurate.

3. Prices & Payment

  • All prices are quoted in US Dollars unless otherwise specified.
  • Prices may change due to currency fluctuations, tax changes, supplier cost adjustments, or other factors beyond our control.
  • To confirm a booking, a deposit (usually 20–30% of the total trip cost) must be paid. The balance is typically due 60 days before departure unless otherwise agreed.
  • Payments may be made via bank transfer, credit card, or secure online payment systems.

4. Traveller Responsibilities

  • You are responsible for ensuring you hold valid travel documents (passport, visas, permits, vaccinations).
  • Any visa requirements are your sole responsibility. We recommend checking with official sources or using our affiliate partner iVisaTravel.com for guidance.
  • You must provide accurate personal information and inform us of any health or dietary requirements at the time of booking.

5. Health, Fitness & Behaviour

  • Some activities may require a certain level of fitness. It is your responsibility to assess your suitability.
  • We may refuse participation if your health or behaviour poses a risk to yourself, others, or the operation of the trip.
  • You must comply with the laws, customs, and responsible travel guidelines of the destination.

6. Changes & Cancellations by the Traveller

  • Cancellation requests must be made in writing.
  • Standard cancellation charges (unless otherwise stated in your proposal):
    • More than 60 days before departure: deposit non-refundable.
    • 30–59 days: 50% of trip cost.
    • Less than 30 days: 100% of trip cost.
  • If you wish to change your booking (dates, names, activities), we will do our best to accommodate, but additional costs may apply.

7. Changes & Cancellations by Be DMC

  • We reserve the right to make minor changes (hotel substitutions, activity adjustments) to ensure smooth operations.
  • In the rare case of major changes or cancellation due to unforeseen circumstances (natural disasters, strikes, political unrest, supplier failure), we will offer an alternative itinerary of equal value where possible.
  • If no suitable alternative can be found, a refund will be provided subject to supplier conditions.

8. Force Majeure

Be DMC is not liable for cancellations, delays, or changes caused by events outside our control (natural disasters, pandemics, war, strikes, government actions, extreme weather). Refunds in such cases will depend on third-party suppliers and cannot be guaranteed.

9. Insurance

Travel insurance is mandatory for all Be DMC clients. It must cover medical expenses, personal liability, trip interruption, and cancellation. Proof of insurance may be requested prior to travel.

10. Liability & Limitations

  • Be DMC acts as an intermediary between clients and local suppliers (hotels, transport companies, activity providers).
  • While we carefully select partners, we are not liable for their acts, omissions, or negligence.
  • Our liability is limited to the total amount paid for the booking. We are not responsible for indirect losses such as missed flights, emotional distress, or loss of enjoyment.

11. Responsible Travel Commitment

As part of our B-Corp values and mission, Be DMC, Be Mexico DMC, and Be Peru DMC are committed to:

  • Working with local partners who respect fair wages, safety, and sustainability.
  • Offsetting or overcompensating carbon emissions linked to travel experiences.
  • Promoting authentic, respectful, and community-based tourism.

By travelling with us, you agree to support these principles.

12. Complaints & Disputes

  • Any concerns should be raised immediately with your local contact or Be DMC representative so they can be resolved promptly.
  • If not resolved during travel, please submit a written complaint within 30 days of your return.
  • These Terms are governed by the laws of Delaware, USA. Any disputes shall be subject to the jurisdiction of Delaware courts.

13. Data Protection

We only collect and use personal data necessary to deliver your trip. This may include sharing details with trusted local partners. We comply with applicable data protection laws and will never sell your information to third parties.

14. Acceptance of Terms

By confirming your booking and paying the deposit, you acknowledge that you have read, understood, and accepted these Terms & Conditions.